Shipping policy
Shipping Policy – Astro Pathshala
Thank you for choosing Astro Pathshala. We are committed to delivering your orders in a timely, safe, and reliable manner. Please review our shipping policy below for complete information regarding order processing and delivery.
1. Order Processing Time
All orders are processed within 1–2 business days (excluding Sundays and public holidays) after order confirmation. Once your order is dispatched, you will receive a confirmation notification with tracking details.
2. Shipping & Delivery Time
Estimated delivery timelines are as follows:
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Domestic Shipping (India): 3–7 business days
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International Shipping: 7–15 business days
Delivery timelines are estimates and may vary due to courier service limitations, remote locations, weather conditions, or unforeseen circumstances beyond our control.
3. Shipping Charges
Shipping charges, if applicable, are calculated at checkout and displayed before payment. Astro Pathshala may offer free shipping on select products or during promotional periods, which will be clearly mentioned on the website.
4. Order Tracking
Once your order is shipped, tracking information will be shared via email/SMS. Customers are advised to track their orders using the provided link for real-time updates.
5. Incorrect Address or Failed Delivery
Customers are responsible for providing accurate and complete shipping details. Astro Pathshala will not be liable for delays or non-delivery resulting from incorrect or incomplete addresses. In case of return due to address issues, re-shipping charges may apply.
6. Damaged, Missing, or Lost Shipments
If your order arrives damaged, incomplete, or is lost in transit, please contact our support team within 48 hours of delivery with supporting photos or details. We will investigate the matter and provide an appropriate resolution as per our policy.
7. Contact Information
For any shipping-related queries, please contact:
📧 Email: mantermeditation@gmail.com
📞 Customer Support: +91-98711-30487